Terms of service

Welcome to Bagoria. By accessing or using https://www.bagorias.store, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. General Information

  • Store Name: Bagoria

  • Location: Lahore, Pakistan

  • Contact: bagorias.store01@gmail.com | +92 322 1011960

  • Business Type: Sole Online Seller (Unregistered)

  • Guest Checkout: Available

2. Use of the Website

  • You agree to use our website for lawful purposes only.

  • You must not attempt to interfere with the website’s operation or access restricted areas without authorization.

  • You are responsible for maintaining the confidentiality of any account information if applicable.

3. Products and Orders

  • All products are sold subject to availability.

  • We ship within Pakistan only, with free shipping on all orders.

  • Orders are processed within 1–2 working days, and estimated delivery is 3–5 working days depending on your location.

  • Product images and descriptions are as accurate as possible; slight variations may occur.

4. Payment

  • Accepted payment methods: Cash on Delivery (COD), Bank Transfer, Mobile Wallet/Digital Payments (Pakistan-supported).

  • COD orders require verification via call and are shipped only after confirmation.

  • Payments are processed securely through supported banking or digital payment services.

5. Returns, Exchanges, and Refunds

  • Customers may request returns or exchanges within 5 days of delivery.

  • Exchanges are only allowed for damaged or wrong products with a valid unboxing video.

  • Return shipping fee is Rs. 100, and no restocking fee applies.

  • Refunds are processed to the original payment method or via bank transfer for COD orders within 8–15 business days.

  • Orders can be cancelled before dispatch via Email or WhatsApp support.

6. Intellectual Property

  • All content on the website, including images, text, logos, and designs, is owned by Bagoria and protected under applicable intellectual property laws.

  • You may not copy, reproduce, or distribute content without our written permission.

7. Limitation of Liability

  • Bagoria is not responsible for any indirect, incidental, or consequential damages arising from the use of the website or purchase of products.

  • We are not liable for delays or issues caused by courier partners or external payment processors.

8. Privacy

  • Your personal information is handled according to our Privacy Policy. By using the website, you agree to the collection and use of your data as described there.

9. Governing Law

  • These Terms of Service are governed by the laws of Lahore, Pakistan.

  • Any disputes arising from your use of the website or purchase of products will be resolved under the jurisdiction of Lahore courts.

10. Changes to Terms

  • We may update these Terms of Service at any time.

  • Continued use of the website constitutes acceptance of the updated terms.

11. Contact Us

For any questions or concerns regarding these Terms of Service, contact us:
Email: bagorias.store01@gmail.com
Phone: +92 322 1011960